英语邮件模板大全
求职、商务、道歉、请假——12 个可直接套用的模板，每个附中文说明。
英语邮件的默认结构（和中文相反）：
第一句就说来意 → 给必要细节 → 明确下一步行动 → 结尾致谢。
中文邮件习惯先铺垫再进正题，直接搬过来会让对方读到一半还不知道你要什么。
1. 称呼与结尾：选对了就不会出错
| 场合 | 开头 | 结尾 |
|---|---|---|
| 正式（求职、客户、教授） | Dear Mr. / Ms. + 姓 | Sincerely, / Best regards, |
| 半正式（合作方、初次联系） | Dear + 名 / Hello + 名 | Best regards, / Kind regards, |
| 同事、熟人 | Hi + 名 | Best, / Thanks, |
| 不知道姓名 | Dear Hiring Manager, / Dear Sir or Madam, | Sincerely, |
| 群发 | Dear all, / Hi team, | Best regards, |
三个高频错误：
❌ Dear Mr. John（Mr. 后必须跟姓，应为 Dear Mr. Smith 或 Dear John）·
❌ Dear Teacher Wang（英语不用职称当称呼，用 Dear Professor Wang / Dear Ms. Wang）·
❌ 女性一律用 Ms.（除非对方自己写 Mrs.，不要替人判断婚姻状况）。
2. 求职类模板（4 个）
① 求职申请
Subject: Application for Marketing Manager (Ref. 2026-114)
Dear Ms. Chen,
I am writing to apply for the Marketing Manager position advertised on your company website.
I have five years of experience in digital marketing, most recently at ABC Ltd., where I led a team of six and increased online sales by 40% in one year. My background in data analysis and campaign management matches the requirements in your job description.
My CV is attached. I would welcome the opportunity to discuss how my experience could contribute to your team.
Thank you for your consideration.
Best regards,
Li Wei
Dear Ms. Chen,
I am writing to apply for the Marketing Manager position advertised on your company website.
I have five years of experience in digital marketing, most recently at ABC Ltd., where I led a team of six and increased online sales by 40% in one year. My background in data analysis and campaign management matches the requirements in your job description.
My CV is attached. I would welcome the opportunity to discuss how my experience could contribute to your team.
Thank you for your consideration.
Best regards,
Li Wei
要点：第一段说明申请什么职位、从哪看到的；第二段给一个带数字的成果（40%、六人团队），不要泛泛说「我很努力」；第三段给下一步。全文控制在 150 词以内。
② 面试后跟进
Subject: Thank you – Marketing Manager Interview
Dear Ms. Chen,
Thank you for taking the time to meet with me yesterday. I enjoyed learning more about the team's plans for the Asia-Pacific launch.
Our conversation confirmed my interest in the role, and I believe my experience with cross-border campaigns would be directly useful to that project.
Please let me know if you need any further information from me.
Best regards,
Li Wei
Dear Ms. Chen,
Thank you for taking the time to meet with me yesterday. I enjoyed learning more about the team's plans for the Asia-Pacific launch.
Our conversation confirmed my interest in the role, and I believe my experience with cross-border campaigns would be directly useful to that project.
Please let me know if you need any further information from me.
Best regards,
Li Wei
要点：面试后 24 小时内发。提一个面试中聊到的具体细节（亚太发布计划），证明你在认真听——这一句是整封信的价值所在。
③ 询问进度
Subject: Following up – Marketing Manager Application
Dear Ms. Chen,
I hope this email finds you well. I interviewed for the Marketing Manager position on 15 July and wanted to check whether there have been any updates on the hiring process.
I remain very interested in the role and am happy to provide any additional information.
Thank you for your time.
Best regards,
Li Wei
Dear Ms. Chen,
I hope this email finds you well. I interviewed for the Marketing Manager position on 15 July and wanted to check whether there have been any updates on the hiring process.
I remain very interested in the role and am happy to provide any additional information.
Thank you for your time.
Best regards,
Li Wei
要点：面试后 1–2 周再发，语气保持轻松。不要写 Why haven't you replied? 这类质问。
④ 辞职信
Subject: Resignation – Li Wei
Dear Mr. Zhang,
I am writing to formally resign from my position as Senior Analyst, with my last day being 30 August 2026, in line with the one-month notice period.
I am grateful for the opportunities I have had here over the past three years, particularly the chance to lead the risk-modelling project.
I will do everything I can to ensure a smooth handover before I leave.
Sincerely,
Li Wei
Dear Mr. Zhang,
I am writing to formally resign from my position as Senior Analyst, with my last day being 30 August 2026, in line with the one-month notice period.
I am grateful for the opportunities I have had here over the past three years, particularly the chance to lead the risk-modelling project.
I will do everything I can to ensure a smooth handover before I leave.
Sincerely,
Li Wei
要点：只写三件事——离职、最后工作日、交接承诺。不要写离职原因，不要抱怨。这封信会进人事档案，也可能影响未来的背景调查。
3. 商务类模板（4 个）
⑤ 询价
Subject: Quotation Request – 500 units of Model X200
Dear Mr. Wang,
We are interested in your Model X200 and would like to request a quotation for 500 units.
Could you please provide the unit price, delivery time, payment terms, and any discount available for larger orders?
We would appreciate a response by 10 August so that we can finalise our purchasing plan.
Thank you in advance.
Best regards,
Zhang Min
Dear Mr. Wang,
We are interested in your Model X200 and would like to request a quotation for 500 units.
Could you please provide the unit price, delivery time, payment terms, and any discount available for larger orders?
We would appreciate a response by 10 August so that we can finalise our purchasing plan.
Thank you in advance.
Best regards,
Zhang Min
要点：把想问的列成一句里的四项（价格、交期、付款方式、折扣），对方一次就能答全，省一轮往返。给出期望回复日期。
⑥ 安排会议
Subject: Meeting Request – Q3 Campaign Review
Hi Sarah,
Would you be available for a 30-minute call next week to review the Q3 campaign results?
I am free on Tuesday 4 August, 2–5 p.m., or Thursday 6 August, any time before noon (all times Beijing, UTC+8). Please let me know which works best, or suggest another time.
I'll send an agenda once we've confirmed.
Best,
Zhang Min
Hi Sarah,
Would you be available for a 30-minute call next week to review the Q3 campaign results?
I am free on Tuesday 4 August, 2–5 p.m., or Thursday 6 August, any time before noon (all times Beijing, UTC+8). Please let me know which works best, or suggest another time.
I'll send an agenda once we've confirmed.
Best,
Zhang Min
要点：给2–3 个具体时间段而不是问 When are you free?；务必标注时区——跨国邮件里漏时区是最常见的实际损失。
⑦ 催款 / 催回复
Subject: Invoice #3382 – Payment Reminder
Dear Mr. Brown,
I hope you are well. I am writing regarding Invoice #3382, dated 1 July, for USD 12,400, which was due on 31 July.
We have not yet received the payment. Could you please confirm the current status, or let me know if there is any issue we can help resolve?
I have attached a copy of the invoice for your reference.
Thank you for your attention to this matter.
Best regards,
Zhang Min
Dear Mr. Brown,
I hope you are well. I am writing regarding Invoice #3382, dated 1 July, for USD 12,400, which was due on 31 July.
We have not yet received the payment. Could you please confirm the current status, or let me know if there is any issue we can help resolve?
I have attached a copy of the invoice for your reference.
Thank you for your attention to this matter.
Best regards,
Zhang Min
要点：先陈述事实（编号、日期、金额、到期日），再问状态，最后留台阶（any issue we can help resolve）。第一封催款信不要带情绪——留给第二封。
⑧ 拒绝请求
Subject: Re: Request for Additional Discount
Dear Mr. Brown,
Thank you for your enquiry and for your continued business.
Unfortunately, we are not able to offer a further discount on this order, as the quoted price is already at our minimum margin for this volume.
What we can do is offer free shipping on orders above 1,000 units, which would reduce your total cost by roughly 4%. Please let me know if you would like to explore this option.
Best regards,
Zhang Min
Dear Mr. Brown,
Thank you for your enquiry and for your continued business.
Unfortunately, we are not able to offer a further discount on this order, as the quoted price is already at our minimum margin for this volume.
What we can do is offer free shipping on orders above 1,000 units, which would reduce your total cost by roughly 4%. Please let me know if you would like to explore this option.
Best regards,
Zhang Min
要点：「感谢 → 明确拒绝 → 给替代方案」。Unfortunately 只用一次就够了；给出替代方案是英语商务信里最重要的礼貌形式，比反复道歉有用得多。
4. 道歉与请假类模板（4 个）
⑨ 工作失误道歉
Subject: Apology and Correction – July Report
Dear Mr. Zhang,
I am writing to apologise for the error in the July sales report I sent yesterday. The regional figures in Table 2 were based on an outdated data export.
I have attached the corrected version. The overall totals are unchanged; only the regional breakdown was affected.
To prevent this from happening again, I have added a data-source check to our reporting process.
I'm sorry for the confusion this may have caused.
Best regards,
Li Wei
Dear Mr. Zhang,
I am writing to apologise for the error in the July sales report I sent yesterday. The regional figures in Table 2 were based on an outdated data export.
I have attached the corrected version. The overall totals are unchanged; only the regional breakdown was affected.
To prevent this from happening again, I have added a data-source check to our reporting process.
I'm sorry for the confusion this may have caused.
Best regards,
Li Wei
要点：四步——道歉 → 说清影响范围 → 已修正 → 防止再犯。第三、四步最能挽回信任。不要写 I am so so sorry, it was totally my fault, I feel terrible…——过度自责在英语职场里反而显得不专业。
⑩ 回复迟了道歉
Subject: Re: Contract Draft
Hi Sarah,
Apologies for the delayed reply — I was travelling last week.
I've now reviewed the draft and left comments in Sections 3 and 7. Everything else looks good to me.
Happy to discuss if anything is unclear.
Best,
Li Wei
Hi Sarah,
Apologies for the delayed reply — I was travelling last week.
I've now reviewed the draft and left comments in Sections 3 and 7. Everything else looks good to me.
Happy to discuss if anything is unclear.
Best,
Li Wei
要点：一句话带过，立刻进正题。不要花一整段解释为什么晚了。
⑪ 请假
Subject: Leave Request: 5–7 August
Dear Mr. Zhang,
I would like to request three days of annual leave from 5 to 7 August, returning on 8 August.
I have discussed this with Sarah, who has agreed to cover the client reports during my absence. All my current tasks will be completed before 4 August.
Please let me know if you need anything else from me.
Best regards,
Li Wei
Dear Mr. Zhang,
I would like to request three days of annual leave from 5 to 7 August, returning on 8 August.
I have discussed this with Sarah, who has agreed to cover the client reports during my absence. All my current tasks will be completed before 4 August.
Please let me know if you need anything else from me.
Best regards,
Li Wei
要点：写清起止日期 + 回来上班的日期（避免歧义），并主动说明谁来接手——这一句决定了批不批。病假把第二段换成 I am unwell and will be seeing a doctor today. 即可。
⑫ 请求延期
Subject: Request for Extension – Market Analysis Report
Dear Professor Smith,
I am writing to ask whether it would be possible to extend the deadline for the market analysis report from 10 August to 14 August.
The additional data I requested from the industry association only arrived this week, and I would like to include it properly rather than submit an incomplete analysis.
I understand if this is not possible, and I will submit whatever is ready by the original deadline if needed.
Thank you for considering my request.
Sincerely,
Li Wei
Dear Professor Smith,
I am writing to ask whether it would be possible to extend the deadline for the market analysis report from 10 August to 14 August.
The additional data I requested from the industry association only arrived this week, and I would like to include it properly rather than submit an incomplete analysis.
I understand if this is not possible, and I will submit whatever is ready by the original deadline if needed.
Thank you for considering my request.
Sincerely,
Li Wei
要点：给出具体的新日期（不要说 a few more days），说明不是拖延而是为了质量，并表明即使被拒也有 Plan B。
5. 中国人写英语邮件最常犯的 8 个错
| ❌ 常见写法 | ✅ 改成 | 为什么 |
|---|---|---|
| Dear Mr. John | Dear Mr. Smith / Dear John | Mr. 后面必须是姓 |
| Please kindly note that… | Please note that… / 直接陈述 | kindly 在现代英语里生硬，甚至有居高临下感 |
| I am sorry to bother you…（每封都写） | 直接说事 | 英语邮件不需要为「打扰」道歉 |
| Do the needful. | Could you please handle this? | 印式英语固定表达，欧美读者不用 |
| Please reply me. | Please reply to me. / I look forward to your reply. | reply 是不及物动词 |
| ASAP（对客户或上级） | by Friday / at your earliest convenience | ASAP 显得急迫甚至无礼；给具体日期更有效 |
| 开头三段铺垫才说正事 | 第一句就说来意 | 英语邮件默认结构是倒金字塔 |
| Waiting for your reply. | I look forward to hearing from you. | 前者语气生硬、像催促 |
常见问题
邮件该写多长？
正文5 句以内是理想值，超过 150 词就该考虑精简或改成附件。收件人多半在手机上读，一屏读完是最好的标准。复杂内容用要点符号列出来，别写成大段落。
要不要用 exclamation mark 和表情？
正式邮件不用感叹号和 emoji。同事之间的日常邮件里，一个感叹号（Thanks!）没问题，但不要连用。emoji 只在你确定对方公司文化接受时才用。
英式和美式邮件写法有区别吗？
有，但很小：日期格式（31 July vs July 31）、拼写（apologise/apologize）、以及英式更常用 Kind regards 结尾。跟随对方的写法是最稳的做法。详见美式 vs 英式英语对照表。
继续：商务英语常用句 + 英语写作常用句型与技巧。