Business trip Sourcing 23 phrases

Trade fairs and factory visits

At a fair you need four sentences: 我可以看看吗? (may I look?), 这个多少钱? (how much?), 起订量是多少? (what's the MOQ?) and 可以寄样品吗? (can you send a sample?). At a factory the useful one is 我可以看看生产线吗? — may I see the production line?

What actually happens

The Canton Fair (广交会) in Guangzhou each April and October is the largest trade fair on earth, and the pattern of a sourcing trip around it is well worn: three days of booths, a shortlist, then factory visits an hour or two outside the city. It is one of the few business settings where a handful of Chinese phrases pays for itself immediately, because you are having the same short conversation forty times a day.

At a booth, the useful skill is triage. Most exhibitors have an English-speaking sales person, but not at every stand and not always free. The four questions above — look, price, MOQ, sample — filter a hall quickly, and asking them in Chinese gets you taken seriously in a way that flipping a catalogue does not. Collect cards, write the date and product on the back after you walk away, and photograph the booth number with the sample.

A factory visit is a different exercise: you are checking that the company you are talking to is the company that makes the thing. Ask to see the production line and the QC bench, ask what else they make, and ask who else they supply. 贸易公司 (trading company) versus 工厂 (factory) is the distinction the whole visit exists to settle — both can be fine partners, but the price structure and the accountability are different.

What they'll say back to you

Understanding the reply is the half of the conversation phrasebooks skip. These are the lines you will actually hear in this situation — learn to recognise them, not to say them.

欢迎光临!
Huānyíng guānglín!
“Welcome!”
Called out as you approach any booth. A nod is enough of a reply.
您需要什么产品?
Nín xūyào shénme chǎnpǐn?
“What products are you looking for?”
Answer with a category, not a specification: 我找厨房用品 (kitchenware).
这是我们的目录。
Zhè shì wǒmen de mùlù.
“This is our catalogue.”
Usually a QR code now. Scan it, but still take the card.
我们是工厂,不是贸易公司。
Wǒmen shì gōngchǎng, bú shì màoyì gōngsī.
“We're a factory, not a trading company.”
Everyone says this. Verify it at the site visit, not at the booth.
样品免费,运费您付。
Yàngpǐn miǎnfèi, yùnfèi nín fù.
“The sample is free, you pay the shipping.”
The normal arrangement. Have a courier account number ready.
这边请,我带您参观。
Zhèbiān qǐng, wǒ dài nín cānguān.
“This way, I'll show you around.”
The factory tour. Ask questions as you walk — it is expected.

What to say

At the booth

我可以看看吗?
Wǒ kěyǐ kànkan ma?
May I take a look?
这个多少钱?
Zhège duōshao qián?
How much is this one?
起订量是多少?
Qǐdìngliàng shì duōshao?
What's the minimum order quantity?
可以寄样品吗?
Kěyǐ jì yàngpǐn ma?
Can you send a sample?
你们是工厂吗?
Nǐmen shì gōngchǎng ma?
Are you a factory?
有英文目录吗?
Yǒu Yīngwén mùlù ma?
Do you have an English catalogue?

Product questions

材料是什么?
Cáiliào shì shénme?
What is it made of?
可以定制吗?
Kěyǐ dìngzhì ma?
Can it be customised?
可以印我们的logo吗?
Kěyǐ yìn wǒmen de logo ma?
Can you print our logo on it?
有认证吗?
Yǒu rènzhèng ma?
Does it have certification?
CE, FCC, RoHS — ask to see the certificate, not just hear about it.
有别的颜色吗?
Yǒu bié de yánsè ma?
Are there other colours?
包装是怎么样的?
Bāozhuāng shì zěnmeyàng de?
What's the packaging like?

At the factory

我可以看看生产线吗?
Wǒ kěyǐ kànkan shēngchǎnxiàn ma?
May I see the production line?
一天能生产多少?
Yì tiān néng shēngchǎn duōshao?
What's your daily output?
有多少工人?
Yǒu duōshao gōngrén?
How many workers do you have?
质检怎么做?
Zhìjiǎn zěnme zuò?
How is quality control done?
我可以拍照吗?
Wǒ kěyǐ pāizhào ma?
May I take photos?
Always ask. Refusal is common and is not necessarily a red flag.
你们还给谁供货?
Nǐmen hái gěi shéi gōnghuò?
Who else do you supply?

Following up

请把报价发到我的邮箱。
Qǐng bǎ bàojià fā dào wǒ de yóuxiāng.
Please email me the quotation.
加个微信吧。
Jiā ge Wēixìn ba.
Let's add each other on WeChat.
我回去研究一下。
Wǒ huíqù yánjiū yíxià.
I'll review it when I'm back.
下次来我一定去工厂。
Xià cì lái wǒ yídìng qù gōngchǎng.
Next visit I'll come to the factory.
我们需要验货。
Wǒmen xūyào yànhuò.
We'll need a pre-shipment inspection.
Say this at the start of the relationship, not when the goods are ready.
Going somewhere with no signal? Build a printable phrasebook from these situations, or make a show-the-driver address card before you leave the hotel.

The bit that isn't language

Bring a lightweight roller bag to the fair and wear shoes you would walk ten kilometres in — the Canton Fair complex is over a million square metres. The people who leave on day one with a sore back and a full tote bag see about a third of what they came for.

Quick quiz — 5 questions

Five questions built from the phrases above: you get the English, you pick the Chinese. No sign-up, no score kept — just a check that they have stuck.

Question 1 / 5 Correct: 0

How do you say this?

The quiz needs at least four phrases — see the list above instead.

Common mistakes

✗ What visitors do ✓ What works Why
Collecting a hundred cards and sorting them later Annotating each one within a minute By the evening of day one, every booth looks the same. A product word and a booth number on the back of the card is the difference between a shortlist and a shoebox.
Taking "we are a factory" at face value Visiting the site Many exhibitors are trading companies, which is not disqualifying — but you should know which one you are buying from before you agree terms, because it changes price, lead time and who is accountable for a defect.
Leaving inspection until the goods are made Agreeing 验货 up front Raising third-party inspection at the end reads as distrust. Raising it as standard procedure at the start is unremarkable and gets accepted without friction.

Trade fairs and factory visits — frequently asked questions

When is the Canton Fair and do I need Chinese to attend?

It runs in three phases each April and October in Guangzhou. You do not need Chinese — most exhibitors staff their booths with English-speaking sales people — but a handful of phrases speeds up triage enormously when you are visiting dozens of stands a day, and it changes how seriously you are taken.

How do I tell a factory from a trading company in China?

Ask 你们是工厂吗?(nǐmen shì gōngchǎng ma) at the booth, then verify with a site visit. A real factory can show you a production line, tell you its daily output and worker count, and will have a business licence naming manufacturing. Trading companies are not a problem in themselves — they just add a margin and a layer.

What does 验货 (yànhuò) mean?

Goods inspection — checking a production run before it ships, usually by a third-party inspection company. Agree it as part of the terms at the beginning of the relationship. Introduced early it is routine; introduced late it reads as an accusation.

Can I take photos in a Chinese factory?

Ask first: 我可以拍照吗?(wǒ kěyǐ pāizhào ma). Many factories restrict photography because other customers' products are on the line, so a refusal is not necessarily a warning sign. Photographing your own samples and the QC area is usually fine.

Next

Before you fly

Work through the whole trip in Ready for a trip to China in 30 days, play Travel Survival Sprint to make the phrases automatic, practise saying them aloud in Airport Roleplay, or look up anything else in the Chinese → Pinyin translator.